Privacy Notice

Delivery & Payment Conditions

Kanga Organics Policies
Membership Policy
Payment Policy
Out of Stocks Policy
Return Policy
Privacy Policy
When purchasing from Kanga Organics
Cookies
Receiving Kanga Organics newsletter

Terms and Conditions
Copyrights
Trademarks
Disclaimer and Limitations of Liabilities
Purpose of Goods
Product Description

Delivery & Payment Conditions 

  • Free standard courier delivery with purchases above SGD$80, otherwise SGD$7 is applicable for standard courier delivery charges in Mainland Singapore only (excluding  offshore islands) and additional SGD$3 for option to pay cash on delivery upon goods received. SGD$3 will be waived if customer opt to pay first via Internet Banking or ATM Transfer with courier delivery service for orders below SGD$80
  • Single item purchase customers can also opt for local SingPost postage delivery. SGD$3 is applicable for items below 500grams. SGD$5 is applicable for items below 1kg.
  • Delivery days are Everyday with flexible hours between 8am to 10pm. Please ensure your presence during expected delivery hours.
  • Standard courier delivery service will be made within 1-2 working days upon orders received before 6pm during Mondays to Fridays. All orders placed on Saturdays, Sundays, or Public Holidays will only be processed on next working day.
  • There will be no more Express courier delivery service with immediate effect.
  • Customers can opt for Cash on Delivery (C.O.D) payments or Internet Banking or ATM Transfer when using courier delivery service. For cash on delivery to courier, please kindly provide exact amount whenever possible. Internet Banking or ATM Transfer bank details will be provided via email upon order received.
  • Customers opting for local SingPost postage elivery will be required to make payment first via Internet Bank Transfer or ATM Transfer before item can be posted out. E-copy invoice will be sent to customer's email provided, along with details for payment transfers.
  • With the submission of your order(s), you have read and agreed on our terms and conditions and Kanga Organics policies.

 

Kanga Organics Policies

Membership Policy

When making the first purchase from Kanga Organics, customer will first be required to register as a member. Customer may choose the login ID (max. 10 characters) and the password (max. 10 characters) of your choice. Customer can login through LOGIN and change the password and personal information anytime. Customer information is captured in our Kanga Organics database to speed up the check out process when customer makes subsequent purchase. Customer will be able to choose whether to receive any newsletter and promotional material via email or mail during sign up process. If you do not wish to receive, please send us an email notification with subject: UNSUBSCRIBE ME to info@kangaorganics.com
 

Payment Policy

Kanga Organics payment mode is strictly via Internet Banking/ ATM Transfer or cash on delivery (C.O.D) only. Email will be sent to provide e-invoice, total payable amount, and bank details, before delivery is made.


Out of Stocks Policy

Products will be listed ‘sold out’ when stocks are not available periodically on the website, however should a customer’s order coincide with our website updating, customers will then receive email notifications of products ‘sold out’ status. Customers can choose to shop for other products or cancel the order upon such email notice received. Kanga Organics will endeavor to replenish stocks soonest possible for all customers. 


Return Policy

Kanga Organics will not accept any refunds, returns or exchanges of products, once order has been processed, and delivery in progress. Exchanges will only be allowed should there be any wrong item being delivered to customer, which is not according to the invoice order. Re-delivery charges will be borne by Kanga Organics.


Privacy Policy

Our privacy policy covers any personal details and information that we received from you when you use our services on kangaorganics.com. This policy does not cover the acts of other companies, staff and people that Kanga Organics does not control or manage.


When purchasing from Kanga Organics

In order to process your order and delivery, Kanga Organics needs to collect personal information such as your name, telephone number, email address, billing and shipping address. By making a purchase, you will need to become a registered user of kangaorganics.com. These details are retained in our database so that you don't have to retype them every time you place an order. You can update these details at any time by logging in LOGIN using your login ID and password.


Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site and we do link the information we store in cookies to any personally identifiable information. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.


Receiving Kanga Organics newsletter

Kanga Organics sends out newsletter via email to inform our customers about new products and special promotions. If you do not wish to receive these newsletters, you can choose the option of not to receive Kanga Organics newsletter upon membership registration. If you receive an email and want to avoid further messages, scroll down to the end of the email for instructions on how to remove yourself from the mailing list.


Terms & Conditions

Copyrights

All kangaorganics.com content such as text, graphics, logos, button icons, images, audio clips, software, and data compilation are the property of Kanga Organics. These above mentioned content are protected by international copyright laws.


Trademarks

Kanga and kangaorganics.com and other marks indicated on our site are trademarks of Kanga Organics. All other trademarks, product logos, product names, product images, product descriptions and product ingredients shown on kangaorganics.com are the property of their respective owners. Kanga Organics does not claim to own any of these trademarks mentioned.


Disclaimer and Limitation of Liabilities

This site is provided by kangaorganics.com on an "as is" and "as available" basis. kangaorganics.com makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, kangaorganics.com disclaims all warranties, expressed or implied, including but not limited to, implied warranties of merchantability and suitability for a particular purpose. kangaorganics.com will not be liable for any damages of any kind arising from the use of this site, or from any products purchased from this site, including but not limited to direct, indirect, incidental, punitive and consequential damages. No oral advice or written information given by kangaorganics.com nor its affiliates, nor any of their officers, directors, employees, agents, providers, or the like, shall create a warranty or legal obligation; nor shall user rely on any such information or advice. Specifically agrees that the use of kangaorganics.com is at User's sole discretion and risk. Neither kangaorganics.com, nor its affiliates, nor any of their officers, directors, employees, agents, third-party content providers, merchants, sponsors, licensors (collectively known as, "Providers"), or the like, warrant that kangaorganics.com will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of kangaorganics.com, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through kangaorganics.com.


Purpose of Goods

When customers purchase any items from kangaorganics.com, it is their responsibility to ensure that the product can only be used for the intended purpose. Any other use will cause customer to be responsible for their own loss or damages incurred. As with any skin care products, all customers are strongly advised to do their own skin patch test 24hrs before actual usage of any products, in case of skin sensitivity or allergies. Kanga Organics shall hold no responsibilities for any skin irritations or allergies claims, should customers ignore the patch test advice.


Product Description

kangaorganics.com contains product information and advice. The information does not replace the professional advice for specific conditions of any given person. Kanga Organics strives to be as accurate as possible in its product descriptions; however, we do not warrant that the product descriptions or other content of this site is accurate, reliable, complete, error-free or up to date. Therefore, we do not take any responsibility if there is any loss or damage arising from its use. If you have any further questions regarding our terms and conditions, please email toinfo@kangaorganics.com.

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